Charleston Style and Design

SUM 2013

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Photograph courtesy of Muhler ACCENTS Time-Tested Innovation and outreach keep this window company on top BY B R IAN SH E R MAN I t's as clear as glass why Muhler has maintained its standing as one of the Lowcountry's largest and most trusted suppliers of windows and doors over the past two decades. Muhler survived the economic downturn that swept the country beginning late in 2007 by downsizing, tweaking its business model and becoming more frugal, according to partner and Chief Executive Offcer Dan Mahoney. Today, the company is thriving, 228 CHARLESTON STYLE & DESIGN | SUMMER 13 based on principles established by Henry Hay when he founded it 21 years ago. "At the end of the day, we offer quality products, competitive prices and exceptional customer service," Mahoney said. "We always do it the way it's supposed to be done. That's why we're here and many of our competitors are not." Muhler, which builds sunrooms and offers hurricane shutters, storm protection and solar products in addition to a wide range of windows and doors, displays its products in a showroom on Skylark Drive in West Ashley. The facility is barely a year old, but the company still does its residential, commercial and new construction business the same way it did in the early 1990s. Muhler stands behind the products it sells and, unlike most of the competition, has its own service department. In its efforts to continue to meet the needs of its customers, Muhler has devel-

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